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Rancho

Rancho is the off-road suspension and shock division of Tenneco. A manufacturing company best known for its ride control and emission brands, including: Monroe shocks and struts, Walker exhaust, Gillet and Clevite Elastomers, and DynoMax performance exhaust.

Returns Policy

An Effective new Merchandise return policy has been used in massmotoring.com website for customer use. On receiving the product the packet will contain a supply of your 2-part new merchandise return forms and self adhesive warranty stickers. When you need another packet please re-order under:

Vendor: _RAN__

Part# : RGA (As shown on the delivery packet)

The information required to process your new merchandise return is minimal but important, so please take a moment to get acquainted with the form. Listed below are details we need to fill out�. Date: Date of Return Box count: Simply the total number of cartons that are shipped Store Name: MassMotoring.com Account Number: E98765 Contact Name of the customer Phone number of the customer

In the parts listing area, please fill out the columns under the �Complete This Info� heading

Qty: The quantity of the items you are returning Vendor: The brand or 3 letter vendor code for that item (Ex: Mr. Gasket or MRG) Part #: The part number of the package exactly as it appears on the package Invoice: Invoice number generated while purchasing the product will be obtained from mass motoring order receipt. Date of Purchase Explanation for Return � Refer to the �Return Reason� box and circle the appropriate number

Very Important!!!

Please read the �Return Instructions� at the top of the form. If the �Return Instructions� are not followed, your return will not be accepted, and could result in additional freight expense in shipping the product back to you.

NO RETURNS WILL BE ACCEPTED ON �SPECIAL ORDER� ITEMS

All defective returns must be pre-approved and returned with an ASW Returned Merchandise Authorization (RMA) form and number. All defective returns must also have a completely filled out warranty tag including a detailed explanation. We hope you will find our �New Merchandise� returns policy easy to use and efficient. By simply following a few �Return Instructions�, you are spared the aggravation and delays of having to call in for a return authorization on daily new merchandise returns.

As always, if we can be of any specific assistance, please feel free to call on 714-533-0567

Customer Reviews Coming Soon